​Privacy Policy for ProntoSIM by SwiftyByte SARL

SwiftyByte SARL ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our eSIM application, ProntoSIM ("the App"). By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you register or use the App, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Payment information (processed through third-party providers)
  • Device information (such as model, operating system, etc.)

b. Usage Data

We may collect non-personal information on how the App is accessed and used. This may include:

  • IP address
  • Browser type
  • Time and date of use
  • App usage patterns
  • Log files

2. How We Use Your Information

We use the information collected to:

  • Provide, operate, and maintain the App
  • Process your transactions
  • Improve and personalize user experience
  • Communicate with you, including for customer service and updates
  • Analyze usage and trends to improve the App
  • Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers to help us operate the App, process payments, or analyze App usage.
  • Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or protect the safety of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

  • Access and Update: You may access and update your personal information at any time through your account settings.
  • Deletion: You may request the deletion of your personal data by contacting us at info@prontosim.com. We will delete your information unless we are legally obligated to retain it.
  • Opt-Out: You can opt out of marketing communications by following the instructions in any such email or by contacting us.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect usage data and improve the functionality of the App. You can control the use of cookies through your browser or device settings.

7. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

The App is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us at info@prontosim.com, and we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "last updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SwiftyByte SARL
Email: info@prontosim.com

By using the App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.